These Conditions of Sale govern the sale of products in the CASHFLOW Store. Please read these conditions carefully before placing an order with Instytut Praktycznej Edukacji sp.k. By placing an order with CASHFLOW Store, you signify your agreement to be bound by these conditions.
Your order is an offer to IPE to buy the product(s) in your order. When you place an order to purchase a product from the CASHFLOW Store, we will send you an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we've dispatched the product to you (the "Dispatch Confirmation E-mail"). Before we can dispatch your order, we must receive payment and clear the funds. We accept payment by major credit and debit cards via PayPal services. Your contract is with Instytut Praktycznej Edukacji sp.k. Without affecting your right of cancellation set out below, you can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product. You consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the web site. For each delivery, we will inform you in our Dispatch Confirmation E-mail if an electronic invoice is available.
All prices are inclusive of legally applicable VAT.
RIGHT OF CANCELLATION UP TO 14 DAYS
STATUTORY RIGHT You can cancel your order without giving any reason within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the goods purchased (or last good, lot or piece if it relates to goods or multiple lots or pieces delivered separately) You must inform us (Instytut Praktycznej Edukacji sp.k., Storczykowa 9, 86-031 Osielsko, Poland) of your decision to cancel your order. You may submit your request using this form. To meet the cancellation deadline, it is sufficient for you to send your communication before the 14 days’ cancellation period has expired and return the item.
EFFECTS OF CANCELLATION We will reimburse all payments received from you for the goods purchased and will also reimburse delivery charges for the least expensive type of delivery offered by us, no later than 14 days from the day on which we received the above communication. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back. Note that you must send back the goods by following the instructions available on our return centre no later than 14 days from the day on which us you communicate your cancellation. You will have to bear the direct cost of returning these goods. You may be liable if the value of the goods returned diminishes due to the handling of the goods (except when it was necessary to establish the nature, characteristics and functioning of the goods).
COMPLAINTS AND FAULTY PRODUCTS
If you do have a complaint please write to Instytut Praktycznej Edukacji, Storczykowa 9, 86-031 Osielsko, Poland or call 0048 52 581 30 29 or email email@example.com
If you should ever find a faulty or broken part in your order, we’ll replace it free of charge or refund you for the faulty item. We handle such cases in accordance with applicable consumer laws. Please keep any faulty or broken items until you’ve received your replacement because we may ask you to return it to our Quality Department for inspection. After all, we want to make sure the fault doesn’t happen again. If we ask you to return something to us, we'll pay for your shipping fees either upfront or as soon as you’ve sent us the receipt for the postage cost, depending on local circumstances.
Instytut Praktycznej Edukacji sp.k. and its affiliates will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights. Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time. If the delay occurs before the products are dispatched, we will not charge you for the products until they are dispatched and you may cancel your order at any time prior to dispatch.
These conditions are governed by and construed in accordance with the laws of the Republic of Poland, and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of the District of Bydgoszcz, Poland, which means that you may bring a claim to enforce your consumer protection rights in connection with these Conditions of Sale in Poland or in the EU country in which you live.
OUR CONTACT DETAILS
Our contact details are:
Instytut Praktycznej Edukacji sp.k., Storczykowa 9, 86-031 Osielsko, Poland
Registered in Poland in the National Court Register, XIII Commercial Division
Registration No: 0000276443
VAT Number: PL5542734379