Frequently Asked Questions (FAQ)

HOW DO I PLACE AN ORDER?

If you want to order an item, click the Add to Basket button on the item's product detail page. Once you've added an item to your Basket, you can keep searching or browsing until your Basket contains all the items you want to order. You can access the contents of your Basket at any time by clicking the Basket button on any page. After you've reviewed the items in your Basket, you're ready to proceed to checkout and complete your order.

 

If you do not have an account in the CASHFLOW Store, you can register and place your order or order without registration. By registering you will be able to track your order status or place further orders. In the next step you will be asked to provide personal and contact details necessary to fulfill your order.

 

If you do have an account, any necessary data will be filled in automatically after providing your e-mail address and password.

 

In the next step you will be asked to select shipping and payment method. Confirm your choices by clicking the Next button. On the next screen you will find review of your order. Check carefully all the data and correct it if necessary. If the data is correct, confirm the order by clicking the Buy and Pay button. A confirmation e-mail will be sent. You can pay for your order in the next step.

 

WHAT IS THE DELIVERY COST OF MY ORDER?

Please notice that delivery is only made to addresses in the United Kingdom and other member states of the European Union. Total cost of delivery is £1.95 to the United Kingdom and €1.95 to other member states of the European Union.  Your goods will be delivered in 3-5 business days.

 

HOW CAN I PAY FOR MY ORDER?

We accept payment by major credit and debit cards via PayPal services. 

PayPal

COMPLAINTS AND RETURNS

If you do have a complaint or wish to return your product, please contact us. You may also return your product to our main warehouse:

 

Instytut Praktycznej Edukacji sp.k.

Storczykowa 9

86-031 Osielsko

Poland

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